Refund & Return Policy

At Peticur, we are committed to improving your pet care routine with high-quality, effective products. Your satisfaction is important to us.

60-Day Money-Back Guarantee

We encourage you to use your product for at least 14 days to experience the full benefits. If you are not satisfied within 60 days of delivery, you may return the item under our money-back guarantee.

To initiate a return, fill out the form on our Contact Us page and include your Order Number or the Name and Email Address used at purchase. Our team will guide you through the process.

Note: Any shipping fees (if applicable) are non-refundable.

Cancellation Policy

If you need to cancel or make changes to your order, please contact us within 24 hours of purchase. After this period, your order may already be in processing and cannot be modified.

If your cancellation is submitted within the 24-hour window, a full refund will be issued within 7 business days.

Damaged Items

We take great care in packaging our products. Items are considered damaged if they are defective or physically broken. Minor dents or scuffs on outer packaging that do not impact the product’s function do not qualify as damage.

If you receive a damaged item, please contact us promptly through our Contact Us page. Our team will assess and assist with a suitable resolution.